One of my colleagues described a need to have her work group meet their 30 day review target more often. She (who by the way is retiring in September, three months into our new fiscal year) said, "I set up a new performance measure for next year for my staff. It is, completing 85% of our reviews within 30 days."
I asked her what she was hitting now, and she replied, about 10%. I then asked her why she would set a goal of 85% when she was only hitting 10% now.
She said, "well they really need to hit this goal, their delay is really affecting everyone."
I wonder how this is going to play out.
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